yasoon 11. April 2024

Atlassian Partner of the Year 2023 ITSM App Solutions

yasoon is a finalist for the Atlassian Partner of the Year 2023 ITSM App Solutions. Being nominated with the Microsoft 365 for Jira app, is a nod to our work throughout 2023. The nomination is an acknowledgement of yasoon’s achievements for Atlassian customers and includes exceptional efforts in developing new business and driving innovative app solutions for customer success.

“Earning recognition as a finalist in an award category is a testament to the extensive expertise and dedication of our partners in innovating for Atlassian customers.”

Keran McKenzie
Head of Ecosystem at Atlassian

yasoon is elevating ITSM performance with Jira Service Management (JSM) and Microsoft 365. Customers achieve a fully connected IT service desk by leveraging JSM and Microsoft 365, resulting in improved efficiency and customer satisfaction.

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By adding Microsoft Teams and Outlook to Jira Service Management, you can resolve tickets more efficiently and document all communication clearly. Microsoft 365 for Jira is designed to solve critical ITSM challenges such as resolving delays in cross-tool communication, routing errors and information loss due to tool switching. These solutions have not only reduced time-to-resolution, but also improved the overall customer experience by ensuring quick resolution and positive interactions.

“Being a finalist for Atlassian Partner of the Year 2023 ITSM App Solutions is a proud moment for us. We look forward to the challenges ahead.”

Anke Viehweger
COO at yasoon

The winners of the partner awards will be announced during Partner Accelerate on April 30th at Atlassian Team ’24 in Las Vegas. Of course we’re looking forward to that.