Interview: Andreas Schmidt from yasoon and Robert Hean discuss: Will AI change Jira forever?
yasoon

Jira AI context from Microsoft 365: Why Teams and Outlook matter

A Jira ticket tells you what needs to be done, who's responsible, and where things stand. But does it tell you why a decision was made? Probably not the whole story. That might be hiding in a Microsoft Teams chat,…

Jira and Microsoft in the food ingredient industry: Michael Pelfrey talks about incident management and IT support with Microsoft 365 for Jira
Success Stories

Integrated services with Jira and Microsoft in the food ingredient industry

How do you make sure important conversations in Microsoft Teams do not become information silos when the actual work is managed in Jira? We spoke with Michael Pelfrey, IT Operations Manager at Skidmore. During Atlassian Team in Anaheim, we talked…

Andreas Schmidt from yasoon: Rovo for Microsoft 365 - Does AI Need More Context
yasoon

Rovo for Microsoft 365: Does AI need more context?

Atlassian recently announced a major step forward for Rovo in Microsoft 365: Rovo is now available in Microsoft Teams and Microsoft 365 Copilot, while Jira Cloud for Microsoft Teams can use Rovo to understand natural-language requests. And to be honest,…

Robert Hean from Heantech explaining core features of Microsoft 365 for Jira
Use Case

Microsoft 365 for Jira workflow demo: Hean Tech’s practical take

"Systems shouldn't get in our way. They should help us do our job and support our work." That idea is at the heart of Hean Tech, the learning platform and YouTube channel created by Robert Hean. Robert is a well-known…

Header image What changes when the JSM portal comes to Teams
ITSM

Enable direct Jira ticket submission in Microsoft Teams

A broken laptop, a missing software license, or an access request often begins with a quick Microsoft Teams message. That may be convenient for the employee, but it leaves the service team with an unstructured request that can be difficult…

At Atlassian Team Europe 2025, Nicolas Dring shared how Istituto Italiano di Tecnologia (IIT) combines Jira Service Management with Microsoft Teams.
Success Stories

Teams Jira integration for research institutions: How IIT connects service teams

At Atlassian Team Europe in Barcelona, Nicolas Dring shared how Istituto Italiano di Tecnologia (IIT) combines Jira Service Management with Microsoft Teams through Microsoft 365 for Jira. IIT is a scientific research institution with more than 2,000 employees and research…

COMMUNICATION PLAYBOOK How to structure Jira communication with Microsoft 365
Use Case

How do you structure communication in Jira and Microsoft 365?

Structured communication in Jira and Microsoft 365 starts with a simple principle: Jira should manage the work, while Microsoft 365 supports the conversations, meetings, emails, and personal tasks around it. The goal is not to force every interaction into Jira,…