Outlook Email for Jira Get it together

Create or update issues with content from your emails. Take over email attachments and text formatting like lists, colors, and tables. The Jira look & feel provides an intuitive orientation. All fields available can be completed in Outlook. The email content is converted into Jira markup.

Use templates for specific user groups to get prefilled suggestions on, for example, project or participants when creating an issue.

Use the rich text editor to format the issue description. All formats of the email will be taken over automatically like lists, colors, and tables.

Share emails or a whole email conversation to your Jira issue. You can choose who can see it: only you, specific groups or your whole company.

You can easily add attachments from an email into your Jira issue by using the drag and drop function in the app’s sidebar.

A separate sidebar makes it is easy to find related Jira issues of the conversation. It displays relevant issue information like status, due dates, or priorities. Get to Jira by clicking on the Jira issue key.

Pin your sidebar and see at a glance which emails have an issue assigned to them. Jump to Jira with just one click.

View related issues of the current conversation or sender in a separate sidebar.

The email you received contains information you want to add to an existing Jira issue, but you dont remember which one it was? The app suggests an issue, but if you are looking for another one, simply use our advanced search (magnifying glass) and find the issue you were looking for.

You can easily send issues as emails from our sidebar within Outlook.

Open Jira Service Management tickets on behalf of a sender and enable them to track their email request via the Service Management portal.

In Jira you have an intuitive panel showing related emails to your issue. Any user you have given access to these emails can open them. If the email is in your own Outlook inbox, you can reply to it without leaving Jira.

You can now write and send a completely new email out of your Jira issue, connected to your own Outlook account, making the conversation visible for everyone from the start.