Accelerate with internal ticketing
Support requests, customer communication and team coordination are all covered. Combine Jira Service Management with Microsoft Teams and Outlook to streamline ticketing. Automate key steps, resolve issues faster and keep all communication in one place. Let users submit tickets in Teams and stay in control from request to resolution.
See Microsoft 365 for Jira in action.
Speed up your ticketing processes with Microsoft 365 for Jira. Connect Microsoft Outlook and Teams with Jira Service Management and smoothly work with the tools you need. Fully integrated, quick, transparent.
Combining JSM and Microsoft 365 boosts customer satisfaction as communication is more personal and instant.
Improve response and resolution time through Teams chat in Jira Service Management.
Everything is clearly documented in JSM. All team members can access the information they need.
yasoon’s customer Gebrüder Peters GmbH operates in the electrical engineering, utility services, solar engineering, building management, steel construction and CAD segments. It is a full service provider for all things related to building services equipment. With Microsoft 365 for Jira, firstline workers are actively involved in service management.
