Microsoft 365 for Jira

Accelerate with internal ticketing

Support requests, customer communication and team coordination are all covered. Combine Jira Service Management with Microsoft Teams and Outlook to streamline ticketing. Automate key steps, resolve issues faster and keep all communication in one place. Let users submit tickets in Teams and stay in control from request to resolution.

See Microsoft 365 for Jira in action.

Benefits

Speed up your ticketing processes with Microsoft 365 for Jira. Connect Microsoft Outlook and Teams with Jira Service Management and smoothly work with the tools you need. Fully integrated, quick, transparent.

Customer satisfaction

Combining JSM and Microsoft 365 boosts customer satisfaction as communication is more personal and instant.

Quick communication

Improve response and resolution time through Teams chat in Jira Service Management.

Clear documentation

Everything is clearly documented in JSM. All team members can access the information they need.

Customer success

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More Information

Connected service desks for firstline workers

yasoon’s customer Gebrüder Peters GmbH operates in the electrical engineering, utility services, solar engineering, building management, steel construction and CAD segments. It is a full service provider for all things related to building services equipment. With Microsoft 365 for Jira, firstline workers are actively involved in service management.

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Microsoft 365 for Jira is what you waited for? Get in touch and learn more about its features and benefits.