Accelerate your IT support
Add Microsoft Teams and Outlook to Jira Service Management. You can resolve tickets more efficiently and document all communication clearly. Let customers raise support tickets right in Microsoft Teams with the integrated Jira Service Management portal.
Explore Microsoft 365 for Jira in action.
Speed up your ticketing processes with Microsoft 365 for Jira. Connect Microsoft Outlook and Teams with Jira Service Management and smoothly work with the tools you need. Fully integrated, quick, transparent.
Combining JSM and Microsoft 365 boosts customer satisfaction as communication is more personal and instant.
Improve response and resolution time through Teams chat in Jira Service Management.
Everything is clearly documented in JSM. All team members can access the information they need.
yasoon’s customer Gebrüder Peters GmbH operates in the electrical engineering, utility services, solar engineering, building management, steel construction and CAD segments. It is a full service provider for all things related to building services equipment. With Microsoft 365 for Jira, firstline workers are actively involved in service management.
