Trade and logistics Jira integration - Jan Graeber
Success Stories

Trade and logistics Jira integration: Connecting Outlook and Microsoft Teams

A trade and logistics Jira integration connects structured Jira work with requests, ideas, and decisions that begin in Outlook or Microsoft Teams. At Atlassian Team Europe in Barcelona, Jan Graeber, IT Business Partner at Peter Cremer Holding GmbH & Co.…

Raphael Grosa of Claro Brasil at Atlassian Team ’26 discussing Jira and Microsoft 365 for faster incident response
Success Stories

Microsoft Teams Jira integration for faster incident response

This customer story shows how Jira and Microsoft Teams incident response became significantly faster after connecting collaboration and ticket management. During a major incident, teams need to communicate quickly without losing ownership or context. Jira Service Management may contain the…