How do you make sure important conversations in Microsoft Teams do not become information silos when the actual work is managed in Jira? We spoke with Michael Pelfrey, IT Operations Manager at Skidmore. During Atlassian Team in Anaheim, we talked…
A broken laptop, a missing software license, or an access request often begins with a quick Microsoft Teams message. That may be convenient for the employee, but it leaves the service team with an unstructured request that can be difficult…
