Use cases tailored to you

Developer communication with Microsoft 365 for Jira connects Jira Software with Microsoft Teams and Outlook. Development teams can organize conversations around epics, share sprint and release updates, and keep relevant discussions and decisions connected to Jira work items. Jira remains the system for tracking development work, while Microsoft 365 supports day-to-day collaboration.

Yes. Jira project automations can automatically create a dedicated Microsoft Teams chat when a new epic is created. Administrators define the participants and chat configuration through Presets. The conversation can also be accessed from related child work items, helping developers keep technical discussions, blockers, and decisions connected to the epic.

A dedicated Teams chat provides a shared communication space for each epic. Developers can access the conversation from the epic and related child work items instead of searching through unrelated channels or individual chats. In addition, AI summaries can capture relevant discussions and add them to the epic as Jira comments. This helps teams retain important context when work progresses or responsibilities change.

Yes. Project automations can publish sprint and release updates to selected Microsoft Teams channels. Adaptive Cards display structured Jira information, including relevant work items and progress. Release cards can also reflect status changes, helping developers, product managers, and other stakeholders follow delivery progress without repeatedly checking Jira.

Teams can embed a Jira board as a tab in Microsoft Teams, allowing stakeholders without a Jira license to view project progress and work item details. Automated sprint and release updates provide another way to keep stakeholders informed through Teams channels. Available information and actions depend on the integration configuration and Jira permissions. Editing or assigning work items still requires the appropriate Jira access.

When Teams conversations, Outlook emails, meetings, and decisions remain connected to Jira work items, developers can review relevant communication before continuing work. This is particularly useful when responsibilities change, an epic spans multiple sprints, or a team needs to revisit earlier decisions.

Instead of reconstructing discussions from separate tools, developers can access the context associated with the work. AI summaries can further support handovers by highlighting important developments, although they should not replace the original communication or Jira documentation.

AI tools such as Atlassian Rovo and Microsoft 365 Copilot need relevant, well-structured context to produce useful results. Connecting emails, chats, meetings, decisions, and Jira work items creates a stronger foundation for summaries, documentation, handovers, and status reviews. However, each AI tool can access only the content permitted by its platform, configuration, and user permissions. Outputs should still be reviewed for accuracy and completeness.

Yes. AI features can be configured to summarize connected Microsoft Teams conversations and add the results to Jira, for example as daily or weekly comments on an epic. This helps developers and project managers catch up on discussions without reviewing every message.

The important part is providing the right context for the right work, rather than simply giving AI access to more information. Explicitly connecting Teams conversations to Jira epics helps establish which communication is relevant.

Native Jira integrations support notifications and selected Jira actions in Microsoft Teams. With Atlassian Rovo in Teams, users can also interact with Jira using natural language, turn conversations into Jira work, update work items, and use AI to find and summarize information.

Microsoft 365 for Jira focuses on connecting ongoing communication with Jira work. It adds dedicated epic chats, linked Teams and Outlook conversations, project automations, configurable Adaptive Cards, and Outlook integration. This helps development teams keep discussions, decisions, and updates connected to Jira throughout the work lifecycle.

The two approaches can complement each other: Rovo helps teams understand context and take action, while Microsoft 365 for Jira connects the communication that provides that context. Read more in our article on Rovo for Microsoft 365 and why AI needs the right context.

Microsoft 365 for Jira supports Jira Cloud and Jira Data Center, but some capabilities differ between the two deployment models. Atlassian has announced that affected Data Center products, including Jira and Jira Service Management, will reach end of life on March 28, 2029. At that point, Data Center subscriptions and associated Marketplace apps will expire and become read-only. Administrators should review the Cloud and Data Center feature comparison and include the integration in their Cloud migration planning.

Jira administrators and project administrators configure the relevant Microsoft 365 for Jira features, Presets, and project automations. Microsoft administrators may also need to approve permissions and deploy the required Teams components.

For epic chats, administrators define the chat participants and Preset. For sprint and release updates, they select the Teams channels and configure the available automation settings. A pilot with one development project is a practical way to validate the workflows before a wider rollout.