Accelerate with internal ticketing
Bring Jira Service Management and Microsoft 365 together for internal ticketing. Let employees submit support requests directly in Teams while agents manage, discuss, and resolve them in JSM. Keep customer communication, internal collaboration, Outlook emails, and meetings connected from request to resolution.
See Microsoft 365 for Jira in action. Try it for free!
Speed up your ticketing processes with Microsoft 365 for Jira. Connect Microsoft Outlook and Teams with Jira Service Management and smoothly work with the tools you need. Fully integrated, quick, transparent.
Combining JSM and Microsoft 365 boosts customer satisfaction as communication is more personal and instant.
Improve response and resolution time through Teams chat in Jira Service Management.
Everything is clearly documented in JSM. All team members can access the information they need.
yasoon’s customer Gebrüder Peters GmbH operates in the electrical engineering, utility services, solar engineering, building management, steel construction and CAD segments. It is a full service provider for all things related to building services equipment. With Microsoft 365 for Jira, firstline workers are actively involved in service management.
