ITSM

More time for people

Implementing enterprise service management in the care sector with Jira Service Management and Microsoft 365. Pflege im Quadrat (Care Squared) is breaking new ground in the digital transformation of outpatient care. The care sector constantly faces one key factor: saving…
ITSM

ITSM: yasoon runs Microsoft 365 for Jira

yasoon’s Tech Lead and Co-founder Tobias tells you how he uses Microsoft 365 for Jira for IT service Management. By using Microsoft 365 for Jira for our own IT service management, we enjoy certain benefits. We were able to reduce…
ITSM

Connected service desk for firstline workers

Dust, noise, poor light conditions: The working environment on a building site is nothing like working on a computer from home or in the office. No-one here has the time or energy for countless online project management tools and time-consuming…
ITSM

Microsoft 365 for Jira – smarter together

We’re excited to introduce you to our latest app release! We’ve taken the next step by bundling all yasoon Jira apps in one product: Microsoft 365 for Jira. Microsoft 365 for Jira – defining a new digital workplace Recently we…

Microsoft Teams for Jira and Jira Service Management
ITSM

Conversational ticketing with Teams and JSM

With 115 million daily active users, Microsoft Teams is here to stay. It has revolutionized teamwork – and also raised our awareness of how well processes can work when they’re integrated in one single, powerful tool. After 2020, users have…
ITSM

Reach customers quickly by connecting Jira with Teams

ELIX Polymers, a member of Sinochem, is a leading manufacturer of ABS (Acrylonitrile-Butadiene-Styrene) resins and derivatives in Europe. Operating from its head office in Tarragona, Spain, and with sales support teams in all key markets, the company is a specialist…