yasoon

Apetech puts JSM and Microsoft into perspective

In the world of IT Service Management (ITSM), having the right tools is crucial. Alex Ortiz, an experienced Atlassian professional and YouTuber at Apetech Tech Tutorials, reviews Microsoft 365 for Jira in ITSM. Alex Ortiz is Atlassian content creator "Apetech…
ITSM

Connected service desk for firstline workers

Dust, noise, poor light conditions: The working environment on a building site is nothing like working on a computer from home or in the office. No-one here has the time or energy for countless online project management tools and time-consuming…

Microsoft Teams for Jira and Jira Service Management
ITSM

Conversational ticketing with Teams and JSM

With 115 million daily active users, Microsoft Teams is here to stay. It has revolutionized teamwork – and also raised our awareness of how well processes can work when they’re integrated in one single, powerful tool. After 2020, users have…
Jira

Shared forces: The power of Microsoft Teams and Jira

Under rapidly changing circumstances, many companies must find their way to embrace remote work. Right now, it is hard to maintain business as usual for employees and customers. Amongst other things, this makes Microsoft Teams a global hot topic. Microsoft…