Jira and Microsoft in the food ingredient industry: Michael Pelfrey talks about incident management and IT support with Microsoft 365 for Jira
Success Stories

Integrated services with Jira and Microsoft in the food ingredient industry

How do you make sure important conversations in Microsoft Teams do not become information silos when the actual work is managed in Jira? We spoke with Michael Pelfrey, IT Operations Manager at Skidmore. During Atlassian Team in Anaheim, we talked…

Header image What changes when the JSM portal comes to Teams
ITSM

Enable direct Jira ticket submission in Microsoft Teams

A broken laptop, a missing software license, or an access request often begins with a quick Microsoft Teams message. That may be convenient for the employee, but it leaves the service team with an unstructured request that can be difficult…

At Atlassian Team Europe 2025, Nicolas Dring shared how Istituto Italiano di Tecnologia (IIT) combines Jira Service Management with Microsoft Teams.
Success Stories

Teams Jira integration for research institutions: How IIT connects service teams

At Atlassian Team Europe in Barcelona, Nicolas Dring shared how Istituto Italiano di Tecnologia (IIT) combines Jira Service Management with Microsoft Teams through Microsoft 365 for Jira. IIT is a scientific research institution with more than 2,000 employees and research…

COMMUNICATION PLAYBOOK How to structure Jira communication with Microsoft 365
Use Case

How do you structure communication in Jira and Microsoft 365?

Structured communication in Jira and Microsoft 365 starts with a simple principle: Jira should manage the work, while Microsoft 365 supports the conversations, meetings, emails, and personal tasks around it. The goal is not to force every interaction into Jira,…

Smooth communication in the payment industry with Microsoft 365 for Jira
Success Stories

Smoother communication in the payment industry with Microsoft 365 for Jira

At Atlassian Team Europe, Nicat Nagiyev, Head of Business Solutions at Computop, shared how his teams connect Jira with Outlook using Microsoft 365 for Jira. Computop is a global payment service provider offering secure online, mobile, and in-store payment solutions…

Trade and logistics Jira integration - Jan Graeber
Success Stories

Trade and logistics Jira integration: Connecting Outlook and Microsoft Teams

A trade and logistics Jira integration connects structured Jira work with requests, ideas, and decisions that begin in Outlook or Microsoft Teams. At Atlassian Team Europe in Barcelona, Jan Graeber, IT Business Partner at Peter Cremer Holding GmbH & Co.…

Can you use Jira in Microsoft Teams - Try it for free
Microsoft Teams

Can you use Jira in Microsoft Teams?

Of course you can use Jira in Microsoft Teams. Depending on the integration, users can create, search, and update Jira work items, receive notifications, submit JSM requests, and connect Teams conversations to Jira. The features presented in this article are…